Refund policy

If you are unhappy with your purchase for any reason, please let us know right away and we’ll do our best to make
things right.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or
exchange.

If you purchased our equipment, clothing or other goods, but arrived damaged or in poor condition, please contact us immediately to discuss the best choice.

Incorrect Address

If a package is returned due to an incorrect address being entered in the order, you will be responsible for the full
cost of shipping to re-send that package to an updated address. A link to payment for that shipping will be sent to
your email.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us
an email to: [hz_email]

Shipping

Please contact us at [hz_email] before shipping any items back. To return your product via USPS, you should mail your
product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping
insurance. We don’t guarantee that we will receive your returned item.